Digital CS (Engagement Programs)

Archives for August 2020

What's on your whiteboard for the next 30 days?

Jeff Breunsbach 1 view 7 comments 0 points Most recent by Wendy Johnson September 2020Digital CS (Engagement Programs)
Searching for great articles about Customer Success

Julie Schifter 1 view 8 comments 0 points Most recent by David Jackson September 2020Digital CS (Engagement Programs)
Naming Does it Matter.

Scott Hopper 1 view 1 comment 0 points Most recent by Nicholas Ayala August 2020Digital CS (Engagement Programs)
Tell us about your experience with GGR

Jeff Breunsbach 1 view 8 comments 0 points Most recent by Wayne Dilworth August 2020Digital CS (Engagement Programs)
Do you send an onboarding survey?

Caitlin Boucher 1 view 5 comments 0 points Most recent by Meghan Price August 2020Digital CS (Engagement Programs)
Communicating product releases to customers

Andrew Harding 1 view 9 comments 0 points Most recent by Chad Horenfeldt August 2020Digital CS (Engagement Programs)
Imagine you were to start the nurturing team from scratch

Daniel Hocutt 1 view 8 comments 0 points Most recent by Kevin Mitchell Leonor August 2020Digital CS (Engagement Programs)
Contract Consolidation in Covid-19 World

Willow Moellering 1 view 4 comments 0 points Most recent by Tiffany Morin August 2020Digital CS (Engagement Programs)
Is anyone holding cross-functional meetings to triage key customer issues?

Jay Nathan 1 view 4 comments 0 points Most recent by Kelly Hook August 2020Digital CS (Engagement Programs)
Building a customer reference program/repository

Markus Siebeneick 1 view 5 comments 0 points Most recent by Lisa Pratt June 2021Digital CS (Engagement Programs)
Closing the loop with surveys. Should we bother? ?

Anita Toth 1 view 23 comments 0 points Most recent by Natalie Williams August 2020Digital CS (Engagement Programs)
Generating Meeting for CSM's

Luke Zancanaro 1 view 1 comment 0 points Most recent by Jarren Pinchuck August 2020Digital CS (Engagement Programs)
Customer Advocacy

Aaron Woods 1 view 6 comments 0 points Most recent by Kevin Mitchell Leonor August 2020Digital CS (Engagement Programs)
Organizing your discussions by least replies.

Kevin Mitchell Leonor 1 view 1 comment 0 points Most recent by Yanira "Janita" Sesniak September 2020Digital CS (Engagement Programs)
How would you teach CS to students in 90 minutes?

Walter Zepeda 1 view 6 comments 0 points Most recent by Walter Zepeda August 2020Digital CS (Engagement Programs)
Reference Customers

Joshua Maberry 1 view 4 comments 0 points Most recent by Nicolas Thatcher August 2020Digital CS (Engagement Programs)
Customer Success Under Support Org

Lauren Warthan 1 view 3 comments 0 points Most recent by Justin Chappell August 2020Digital CS (Engagement Programs)

Upcoming Events

September 28 Leadership Office Hours
When Thursday, September 28 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…
October 12 Leadership Office Hours
When Thursday, October 12 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…
October 26 Leadership Office Hours
When Thursday, October 26 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…
November 9 Leadership Office Hours
When Thursday, November 9 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…
The Customer Conference America 2023
Dates: November 14-15 Location: San Jose, CA Special Flash Sale Offer for the Gain Grow Retain community Price: $730 (15% off the price) The Customer Conference is the leading international independent Customer Success event for tech companies that brings together Customer Success practitioners, experts, leaders,…

Digital CS (Engagement Programs)

Discussion List