Hi Everyone! I was recently tasked with putting together our decks for our QBR's, Monthly Check In's, and Renewal meetings. Does anyone have any example of the templates mentioned? or Can anyone point me in the right direction as to important content that should be housed? I have a pretty tight four day deadline. Thanks!
In 2022, we are looking at creating a customer facing community and CAB. Does anyone have a current platform that they use for their customer community and CAB?
Hi, Hope you all enjoyed the week this far! It's Wednesday, so break the week! Quick question & I want to pick your brain - after the onboarding, there is a ton of manual work to do (let's say 60%) - adding datapoints into the product (of the company that I'm working for) to get the product up & running. Although we are…
GGR Live: Boston | Scaled Customer Success | June 7 Effective Strategies to Reduce Cost via Scaled Customer Success In a time where “doing more with less” is top of mind for leaders, come together with your peers to discuss effective strategies and best practices to scale and meet your organizational goals without…
When Thursday, June 8 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…
THE VAULT: Secrets of CS Leaders "Doing the right things" Its a cliche as old as time — “doing more with less” — we'd rather think about it as "doing the right things". Every business is different and every customer success leader has different challenges - but do we really? Join us in THE VAULT for an evening where…
When Thursday, June 22 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…
When Thursday, July 6 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…