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Digital CS (Engagement Programs)

Archives for March 2022

If a company is expecting 30% churn in the next 90 days

Kevin Mitchell Leonor 1 view 6 comments 0 points Most recent by Kevin Mitchell Leonor April 2022Digital CS (Engagement Programs)
Success plans

Sindhujaa Ravi 397 views 17 comments 1 point Most recent by EvaS August 21Digital CS (Engagement Programs)
Shared Slack/Teams channels with your customers

Unmukt Unmukt 1 view 4 comments 0 points Most recent by Shankar Ganapathy March 2022Digital CS (Engagement Programs)
Onboarding and CSE Process - Scheduling and Project Management

Andrea Perrino Millinder 61 views 2 comments 0 points Most recent by PazitCSM August 2022Digital CS (Engagement Programs)
Hyperlinks in your message?

Brian O'Keeffe 41 views 9 comments 0 points Most recent by mikes somers March 2022Digital CS (Engagement Programs)
Healthcare Industry

Agustin Segalini 1 view 0 comments 0 points Started by Agustin Segalini March 2022 Digital CS (Engagement Programs)
San Mateo CS meetup (IN PERSON)

Closed Jeremy Donaldson 24 views 3 comments -5 points Most recent by RobSanchez May 18Digital CS (Engagement Programs)
CSM Certifications

Salley Wilde 51 views 7 comments 0 points Most recent by Sudhinidra Raol March 2022Digital CS (Engagement Programs)
How to celebrate client renewals (examples of how to reinforce a CSM and encourage them)

Jose sanchez 1 view 5 comments 0 points Most recent by Melissa Flygare March 2022Digital CS (Engagement Programs)

Upcoming Events

December 7 Leadership Office Hours
When Thursday, December 7 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…
December 11 Leadership Office Hours
When Thursday, December 11 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What learn from each other in breakout room discussions talk about Doing More with Less sign up for specific dates or the whole series Expand your network and leave with one new idea to implement…
December 21 Leadership Office Hours
When Thursday, December 21 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…

/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } body { font-family: Gilroy; } .titleBar div[class*="titleBarStyles-bar"] { height: 100px; } img.headerLogo-logo.titleBar-logo { max-height: 72px; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer a { color: #0291db; } .footer a:hover { color: #0276b3; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 120px; height: 28px; opacity: 0.6; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } /*# sourceMappingURL=styles.css.map */