I'm hoping to do some #crowdsourcing here with your help. My goal is to develop a target list of companies and start conducting informational interviews with people at those companies over the next couple of months to familiarize myself with the organizations and identify potential referrals for when I start applying for…
Hi Everyone, I was wondering for a Customer Success Role, in the space of CloudSecurity/CyberSecurity, it is very important to have Domain Knowledge?
Hello everyone happy to be here, I have a question I really hope someone would take out time to answer me thank you as you do so, I have worked as a customer service rep for years now, I really want to transition into CSM but I don’t know how to go about it? I’m wondering if anyone knows the best way to achieve this. Do I…
GGR Live: Boston | Scaled Customer Success | June 7 Effective Strategies to Reduce Cost via Scaled Customer Success In a time where “doing more with less” is top of mind for leaders, come together with your peers to discuss effective strategies and best practices to scale and meet your organizational goals without…
When Thursday, June 8 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…
THE VAULT: Secrets of CS Leaders "Doing the right things" Its a cliche as old as time — “doing more with less” — we'd rather think about it as "doing the right things". Every business is different and every customer success leader has different challenges - but do we really? Join us in THE VAULT for an evening where…
When Thursday, June 22 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…
When Thursday, July 6 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…