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Archives for April 2021

Come join us the CS Leadership team at MongoDB!
Very excited to be expanding our CS Leadership in North America. Please send me a DM if you want to chat about this role! JOB TITLE: Customer Success Leader LOCATION: NYC JOB DESCRIPTION: We're looking for an experienced and results-oriented CS leader to help grow our Customer Success program in New York, NY. In this role,…
Enterprise and Midmarket Customer Success Manager roles
JOB TITLES: Customer Success Managers: Technical, nontechnical, midmarket, and enterprise and support engineers LOCATION: Remote - always JOB DESCRIPTIONS: Account Managers hold the relationship with the customer, run QBRs, and manage the commercial elements of the account Customer Success Managers partner with an AM for…
Senior Service Design Manager | Charlotte | AvidXchange
JOB TITLE: Senior Service Design Manager LOCATION: Charlotte, NC (but may be room to negotiate remote) JOB DESCRIPTION: As a Senior Service Design Manager, you will be responsible for evaluating current operational processes and implementing high impact strategic change initiatives. You will be expected to solve…
Senior Manager or Director, Customer Success Operations | REMOTE |Network for Good, Inc.
JOB TITLE: Senior Manager or Director, Customer Success Operations LOCATION: Remote or Washington, DC, USA JOB DESCRIPTION: This person (maybe you?) will help me scale the Customer Success department's operations through business process improvement; automation & tech stack integration; cross-functional collaboration; and…
NEW CSM Role Posted today
JOB TITLE: Client Success Manager / Account Manager LOCATION: US based Remote or Lincoln, NE JOB DESCRIPTION: Partner with our clients to deliver predictable outcomes and growth for their business by:* Providing insights to clients to ensure that they get the most out of the ProtuesEngage platform. * Drive retention and…
VP Customer Success | NY | AB Tasty
JOB TITLE: VP Customer Success LOCATION: NY JOB DESCRIPTION: You will be responsible for overseeing the Customer Success teams' scalability, performance, and development in this role. We're looking for a customer success leader who can create processes and track key metrics to ensure the highest levels of customer…
Conga | Customer Success Manager | United Kingdom
JOB TITLE: Customer Success Manager LOCATION: London, United Kingdom JOB DESCRIPTION: The Customer Success Manager's primary responsibilities are to take ownership of a portfolio of Conga's enterprise customers, commit to their success, and relentlessly work to remove barriers to adoption both within their organization and…
Customer Success Manager -- Remote -- ZERTO
JOB TITLE: Customer Success Manager LOCATION: Remote JOB DESCRIPTION: As a member of our Zerto Customer Success organization, you will: * Collaborate with our internal teams to ensure a proper handoff of Accounts from Presales/Sales to Customer Success * Welcome new customers and participate in their onboarding to ensure…
Director of Enterprise Customer Success | Remote USA | Gong
JOB TITLE: Customer Success Manager LOCATION: Remote JOB DESCRIPTION: We are looking for a Director of Enterprise Customer Success you will be critical in designing and executing a world-class customer journey to drive increasing value into our Enterprise line of business. This role will fine tune and iterate processes…
CSM | Remote in Americas | Aurea Software
JOB TITLE: Customer Success Manager LOCATION: Remote in Americas JOB DESCRIPTION: A customer success manager that will be responsible for building strong customer relationships with executives, driving production adoption and use case optimization via best practice advice, training and change management consulting. JOB…

Upcoming Events

Gain Grow Retain Live - Boston
GGR Live: Boston | Scaled Customer Success | June 7 Effective Strategies to Reduce Cost via Scaled Customer Success In a time where “doing more with less” is top of mind for leaders, come together with your peers to discuss effective strategies and best practices to scale and meet your organizational goals without…
June 8 Leadership Office Hours
When Thursday, June 8 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…
Gain Grow Retain Live - New York
THE VAULT: Secrets of CS Leaders "Doing the right things" Its a cliche as old as time — “doing more with less” — we'd rather think about it as "doing the right things". Every business is different and every customer success leader has different challenges - but do we really? Join us in THE VAULT for an evening where…
June 22 Leadership Office Hours
When Thursday, June 22 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…
July 6 Leadership Office Hours
When Thursday, July 6 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…

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