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Archives for September 2021

Head of Accounts | Remote | ROOFx
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ChurnZero Administrator | Remote | Red Canary (re-opened)
JOB TITLE: Customer Success Tool Stack Admin (Currently ChurnZero with integrations to SFDC, Zendesk, Tableau) LOCATION: Remote JOB DESCRIPTION: We are looking for an experienced ChurnZero Administrator to join our Revenue Operations team. You will ensure that our Customer Success Operations and Management teams have…
Customer Success Manager | AvidXchange
JOB TITLE: Customer Success Manager (posting is for level II but we are open to a level I as well) LOCATION: Charlotte, NC (but remote is an option for the right candidate) JOB DESCRIPTION: The Customer Success Manager is a highly strategic role that is responsible for engaging with our customers and acting as a trusted…
Customer Onboarding Specialist - Auckland NZ
JOB TITLE: Customer Onboarding Specialist LOCATION: Auckland, NZ JOB DESCRIPTION: A customer onboarding specialist that will be responsible for building strong customer relationships with new customers, join Support team to help with re-active work for new clients, work with CS to design new workflows and tools to automate…
Director of Customer Experience (CX)
JOB TITLE: Director of Customer Experience (CX) LOCATION: Remote JOB DESCRIPTION:As Director of Customer Experience (CX), you are the leader, coach, and culture champion for our CX team. Your number one goal is to develop the people who deliver an amazing experience to the people we create podcasts for. You also help craft…
CSM for NYC Software Company - hybrid role
JOB TITLE: Customer Success Manager LOCATION: NYC Metro JOB DESCRIPTION: The CSM II role is a mid-level Customer Success position within our organization. You will manage a book of business of approximately $2.5-$3M annual revenue. Our primary product offerings are: * NYC compliance monitoring * NYC Annual Safety mailings…
CSM | Remote | Rocket Software
JOB TITLE: Customer Success Manager LOCATION: Remote JOB DESCRIPTION: We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. As a Rocket Customer Success Manager, you work cross functionally to engage and optimize our customer interactions and…
ChurnZero Administrator | Remote | Red Canary
JOB TITLE: Customer Success Tool Stack Admin (Currently ChurnZero with integrations to SFDC, Zendesk, Tableau) LOCATION: Remote JOB DESCRIPTION: We are looking for an experienced ChurnZero Administrator to join our Revenue Operations team. You will ensure that our Customer Success Operations and Management teams have…
CSM | Toronto | Enable
JOB TITLE: Customer Success Manager LOCATION: 545 King St. W. Toronto, ON M5V 1M1, Canada JOB DESCRIPTION: We're seeking an experienced Customer Success Manager to join our Customer Success team in our Toronto office. As a Customer Success Manager at Enable, you'll proactively help your customers meet their goals. To…
CS Operations Associate
JOB TITLE: Partner Success Operations Associate LOCATION: Remote (US only, except LA and CO) FreeWill is a remote-first company with one office in NYC. JOB DESCRIPTION: The Partner Success team supports our nonprofit partners in their fundraising efforts. The PS operations team develops and continuously improves processes…

Upcoming Events

Gain Grow Retain Live - Boston
GGR Live: Boston | Scaled Customer Success | June 7 Effective Strategies to Reduce Cost via Scaled Customer Success In a time where “doing more with less” is top of mind for leaders, come together with your peers to discuss effective strategies and best practices to scale and meet your organizational goals without…
June 8 Leadership Office Hours
When Thursday, June 8 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…
Gain Grow Retain Live - New York
THE VAULT: Secrets of CS Leaders "Doing the right things" Its a cliche as old as time — “doing more with less” — we'd rather think about it as "doing the right things". Every business is different and every customer success leader has different challenges - but do we really? Join us in THE VAULT for an evening where…
June 22 Leadership Office Hours
When Thursday, June 22 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…
July 6 Leadership Office Hours
When Thursday, July 6 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…

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