Who is leading the Customer Advisory Board program in your organization?
Customer Success leaders and CAB sponsors/managers:
The spring series of CAB meetings are happening now through May, and prep for the fall meetings are beginning. As a CAB strategist for 20 years, I'm always on the lookout for what CS/leadership teams need to produce a winning CAB program.
Who spearheads the CAB program?
What tools and resources are you using to drive a successful CAB program?
What information/tools/resources do you need by are having trouble finding?
As always, thanks for your guidance.
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