GGR Podcast - All Aboard the Community Hype Train

Options
Heather Wendt
Heather Wendt HLAdmin, Member Posts: 286 Gain Grow Retain Staff
5 Likes First Anniversary 5 Insightfuls Photogenic
edited September 2022 in GGR Cafe
This week GGR is resurfacing a podcast from April 2021 where Holly Firestone shared how utilizing community as a listening tool can increase your organization's ability to understand and respond to the needs of your customers in a way that is otherwise extremely difficult (and often very expensive!) to do.

Spending some time on the treadmill or out walking in the next few days? Grab your headphones and hear some thought-provoking insights on engaging through community!

Listen to the Podcast

Is your CS team actively using your community to gain insights into the needs and pain points of your customers?

What are some methods that help you do this strategically and effectively?
Tagged:

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories