GGR Podcast - You Should Be Building Your Customer Community

Heather Wendt
Heather Wendt HLAdmin, Member Posts: 285 Gain Grow Retain Staff
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So, community. It seems like everyone is talking about it lately. But what type of community should you build for your organizational needs? This week, Joel Primack of Lattice talks to Jeff about just that. Walking through the various types of community (he shares 4) along with the purpose and goals of each, he makes it easy to identify which would best allow you to develop your org's strategy.
  1. Communities of practice
  2. Communities of product
  3. Customer Communities
  4. 3rd Party sponsored communities
Listen to the podcast

Does your organization have a community in place?

Based on Joel's explanation of each, what areas should be strengthened and/or included that maybe are not already?

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