CS Platform Rubric
Andrea Stojanov
Member Posts: 2 
Hello!
Does anyone have a rubric to share to compare the various customer success platforms available? We are looking for key criteria to measure against.Thanks in advance for any insight!
Andrea
Does anyone have a rubric to share to compare the various customer success platforms available? We are looking for key criteria to measure against.Thanks in advance for any insight!
Andrea
0
Comments
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Yes! I just commented on another recent forum about this topic. I have a rubric comparing Planhat, Churn Zero and Gainsight that I'd be happy to share with you. Feel free to copy it!
https://docs.google.com/spreadsheets/d/1_MjnjPsScD11BNRyojyuKAa43YaHS05oPZaWY77p-5A/edit?usp=chrome_omnibox&ouid=108782207886192181730
We chose Planhat and will start implementation in Novemebr.2 -
Thank you so much, Miranda! Looking forward to hearing how your Planhat implementation goes.1
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