Hi there! We are looking to hire an onboarding specialist. If you are a fit or know anyone please let me know. Would love to hire from this community.
VeraCore Software Solutions, Inc. (VeraCore) has a great opportunity for an energetic self-starter to join our Client Services department as an Onboarding Specialist, with opportunity for advancement. In this role, you’ll work closely with team members, product managers and programmers to provide support for our industry leading order fulfillment software system, in a fast-paced and upbeat environment.
VeraCore software is used by top names in e-Commerce fulfillment to service many of the world’s most respected brands. As an Onboarding Specialist, you will interact with contacts at all levels within the VeraCore user community.
Our team is made up of amazing people and thinkers who make the magic happen for our customers. At VeraCore, you’re not just another member of a big corporation – you’ll have the opportunity to make measurable contributions while using the latest tools and technologies. Working with us means creating and collaborating with other driven individuals in a fun and casual work environment.
- Train new customers on the use of our software
- Assess customers’ business and functional requirements
- Provide guidance on system configuration
- Help new clients with set up and onboarding
- Work closely with CSMs, Sales, Product Support, and other cross functional team members
- Build processes and help improve onboarding as a department
- Visit clients on site for implementations on a regular basis
- B.S. degree
- 3-5 years of experience in project management or B2B SaaS onboarding
- Excellent written and verbal communications
- Fast learner
- Ability to multi-task and prioritize appropriately
- Familiarity with technical applications – Excel, API, Integrations, Salesforce, etc.
Join the Team
This full-time position offers a generous compensation package which includes medical and dental insurance, as well as a 401(k) retirement plan.
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