Monday.com for Customer Success

Walter Zepeda
Walter Zepeda Member Posts: 20
edited October 2020 in Customer Success Leadership Community
Hi everyone,

My CS team uses Monday.com for some CS processes such as onboardings, ongoing client projects, support ticket tracking, and other internal processes. 

Do you use Monday.com for Customer Success? If so, what for?

Comments

  • Ratan Mehta
    Ratan Mehta Member Posts: 3
    edited October 2020

    Hey  Walter!

    I'm trying to learn more about managing customer success teams, I was thinking about Monday. Would it be possible to talk to you for 10min and understand how you use Monday?

  • Walter Zepeda
    Walter Zepeda Member Posts: 20
    edited November 2020
    Sure thing Ratan, although I'm using it for more project management-oriented processes and thus was looking for more inspiration in case someone was doing other interesting stuff. Bute sure, let's set it up

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