Customer Success Analyst | Atlanta | Stratix
JOB TITLE: Associate Customer Success Manager/Customer Success Analyst
LOCATION: Peachtree Corners, GA
JOB DESCRIPTION: Stratix thrives on the success of our customers, and we are looking for an energetic , growth-focused, and results-driven Customer Success Analysts (CSAs) to engage, retain, and enable Stratix's largest customers to fully utilize Stratix's Services to achieve their mobility business outcomes. As a CSA, you will support the day-to-day success of Stratix customers, Customer Success Managers (CSMs) and Customer Experience Managers (CEMs). We need a smart, roll-up your sleeves, "anything to get the job done" problem solver who is looking to make an immediate impact and grow within our rapidly expanding company.
JOB RELATIONSHIP TO YOU: I (Richard) am the VP of Customer Experience at Stratix, so this position would be one of my team members. The CSM team fits within the Customer Experience Organization and the role reports to Jesse Quinones. It is an exciting time to be working at Stratix and I look forward to adding a few more great team members to the CSM team!
WHY SHOULD YOU JOIN US: Stratix is the largest U.S. pure-play managed mobile service provider, a trusted, long-term advisor for leading Fortune 500 brands – many of whom have been with us since the beginning. For over 35 years, we've built that trust by delivering consistency – staying ahead of the market, evolving our services and pushing the limits to exceed expectations.
ABOUT OUR COMPANY: Stratix opened its doors in 1983, long before anyone envisioned a world driven by mobility. Our roots are founded in mobile as supply chain consultants with a vision to help businesses capitalize on technology to streamline their operations and increase productivity. As mobile technology advanced, we became the largest reseller of purpose-built mobile devices. You can learn more about us here: About Stratix Enterprise Managed Mobility Services
JOB LINK: Customer Success Analyst | Stratix
TAGS: #CSM
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