Senior Enterprise CSMs | Remote | ClickUp

John Bowman
John Bowman Member Posts: 2 Navigator
edited January 2021 in Job Board Community

JOB TITLE: Senior Customer Success Manager 


JOB DESCRIPTION: ClickUp is hiring multiple Senior Enterprise Customer Success Managers! You should be a team player, ready to get your hands dirty, onboard our larger teams, train new members of the CS department, and continually make the Success experience even better.

JOB RELATIONSHIP TO YOU: I (John Bowman) am the Customer Success Lead, so this position would be one of my team members. We fit within the Sales Organization at ClickUp, which reports to Tommy Wang. We just announced our Series B round of funding ($100m) and are currently experiencing Hypergrowth! 

WHY SHOULD YOU JOIN US: ClickUp and the Success org are growing extremely quickly. We've got first-class tickets on a rocket ship and we're building it as we fly! How do we do that? We're growing 1% every day and continually improving our process. We're a Hypergrowth startup - so you can expect personal Hypergrowth too!

ABOUT OUR COMPANY: ClickUp places customers as our absolute foremost priority - it's our #1 company value. We want users to not only experience the best customer success in the industry but also to encounter the best customer experience they've ever had.

Our product is pretty unique in the sense that it's highly customizable - this means it can be used for simple use cases but also more complex use cases. The success team will need to have a wide range of understanding of all use cases in order to recommend and customize the best path for new users.

You can read about our company values here. Look forward to your application! 


TAGS: #CSM #remote #productivity #projectmanagement