Customer Success Manager | Remote, US and Canada | Boardable

Samantha Alarie-Leca
Samantha Alarie-Leca Member Posts: 2 Navigator
edited April 2022 in Job Board

JOB TITLE: Customer Success Manager 

LOCATION: Remote, US and Canada only (EST, PST, and HST time zones preferred)

JOB DESCRIPTION: The Customer Success Manager is responsible for maintaining strong relationships to ensure customer satisfaction and drive renewal and upgrade revenue. The person in this role reports directly to the Director of Customer Success and works cross-functionally to deliver an exceptional experience throughout the entire customer life cycle.

JOB RELATIONSHIP TO YOU: I (Samantha) am the Director of Customer Success at Boardable, so this position would be one of my team members. It is an exciting time to be working at Boarable as we just closed a Series A round of investment. I'm eager to build our CS team and looking for candidates who share that passion. 

WHY SHOULD YOU JOIN US: Celebrated for our mission, purpose, and values, Boardable was recently selected as one of Business Intelligence Group's Best Places to Work. We are always on the lookout for talented people who demonstrate drive, integrity, respect, teamwork, and empathy. Learn more about company value, career growth and benefits on our career page.

ABOUT OUR COMPANY: Boardable is a fast-growing technology company with a mission to increase board member engagement and effectiveness by becoming the global go-to brand for nonprofit board software. Boardable was founded by nonprofit founders to serve community nonprofits. What we have built is both a software platform and a purpose-driven company that serves those who serve their communities. If you can bring a diverse perspective, superpower skills, and an amazing attitude to our team, we want to hear from you.


TAGS: #CSM #remote