Customer Success Manager (Highly Technical) | Remote | Chili Piper

Gemma Espineira

JOB TITLE: Customer Success Manager (Various roles inc MM and Enterprise)

LOCATION: Remote 

JOB DESCRIPTION: On a day to day basis, you will be working with customers to onboard them quickly, prove ROI and remove any roadblocks along the way. You will be considered an expert in Chili Piper products, Revenue, Sales, Marketing and CS operations and will take pleasure in coaching your customers to success. This is a highly technical role and an understanding of Javascript, HTML, CSS is required.

JOB RELATIONSHIP TO YOU: I (Gemma) am the VP of Customer Success at Chili Piper, and CSMs make up 80% of my team. I report into Nicolas who is our CEO and Co-founder. 

WHY SHOULD YOU JOIN US: With strong Series A funding and an impressive customer list including Airbnb, Sendoso, Intuit, Workplace, Shopify & Spotify we are on a rocket ship to grow the business by 3x in 2021 with new proactive Customer Success Programs. 

ABOUT OUR COMPANY: Our Meeting Lifecycle Automation products remove tedious tasks allowing Sales, Marketing and CS professionals to spend more time being creative humans. CSMs are an integral part of our company and we look to develop the future leaders of operations through our CSM team!  Learn more about Chili Piper | Who is Chili Piper? | Chili Piper

Chili Piper has always been 100% remote and invests heavily in eX to ensure you have everything you need to work comfortably from wherever you wish to live in the world.  Our customer time zones include NA and EMEA.  Thanks @Jay Nathan, @Jeff Breunsbach and @Kristi Faltorusso  for setting up  the jobs board... would be awesome to grow the team with more kick CSMs through the GGR network! 

JOB LINK: https://boards.greenhouse.io/chilipiper/jobs/4148410003

TAGS: #CSM #remote #technical #operations #html #js #css #salesforce #marketo #hubspot #pardot