CS Ops Project Manager | Remote| talech - US Bank

Santana Shorty

JOB TITLE: Customer Success Operations Project Manager

LOCATION: Remote 

JOB DESCRIPTION: Run and/or support process improvement projects for the various teams within the Customer Success function. Recognize and take initiative to solve problems for the Customer Success teams to make their tasks and day-to-day experience easier and more efficient. Project manage the implementation of various software(s) selected for the teams. Cross collaborate and communicate well with other teams to achieve project goals and initiatives.

JOB RELATIONSHIP TO YOU: I (Santana) am the Customer Success Operations Manager at talech, reporting to the Chief Customer Offer (Boaz Maor). I am building this team from two to four this year. This role will report to me. 

WHY SHOULD YOU JOIN US: talech Customer Success if growing rapidly, and there is so much potential to make an impact on the team and our customers - SMBs. talech was acquired by US Bank a year ago, which means there is stability and resources, while still having an innovative and growth-mindset atmosphere. Plus we're fun! 

ABOUT OUR COMPANY: talech is a Point-of-Sale solution SaaS company that is focused on empowering business owners with the tools and insights needed to grow their business and achieve their goals. To learn more visit our website: https://www.talech.com/

JOB LINK: https://usbank.wd1.myworkdayjobs.com/US_Bank_Careers/job/Tempe-AZ/Project-Manager-4---Customer-Success---talech---Telecommute_2020-0002031

TAGS:  #remote #CSOps #CSCareers #POS