Customer Success Manager | Austin, TX | TrustRadius

Jennifer Griffin
Jennifer Griffin Member Posts: 5 Seeker
Second Anniversary
edited April 2022 in Job Board

JOB TITLE: Customer Success Manager 

LOCATION: Austin, TX (preferable) - open to remote candidates 

JOB DESCRIPTION: Partner with customers to drive adoption and make our customers super stars.  CSMs typically have a portfolio of ~30 customers.  Looking for those that are experienced CSMs.

JOB RELATIONSHIP TO YOU: I (Jen) am the VP of Customer Success and this role currently reports directly to me.  We are growing our CS team and 2021 should be an exciting year!  The CS team today consists of a group of CSMs and then another group of CS Ops folks who help run the ship.

WHY SHOULD YOU JOIN US: TrustRadius is a fast growing company.  As a start up, we are still scrappy and have an A team of players who roll up their sleeves to get the work done.  If you like a dynamic, fast-paced environment, this is the place for you!

ABOUT OUR COMPANY: TrustRadius offers a platform that allows end users to research B2B software to help them make the best purchasing decision by reading reviews, etc.  We partner with some of the best software companies in the world and help them improve their brand reputation and help drive sales leads.  


TAGS: #CSM #remote