Customer Success Manager | Remote | Sitecore
JOB TITLE: Customer Success Manager (High Touch and Tech Touch)
LOCATION: Remote – Midwest, Southwest, Mountain states preferred
JOB DESCRIPTION: Customer Success Managers are responsible for the partnership between Sitecore and our Strategic customers, driving value realization and return on the client's investment. Customer Success Managers are technology-savvy individuals who have experience across the digital marketing landscape and know its value in driving company strategies. They work directly with our customers to understand business and technical requirements, and to develop solutions to ensure success, through implementation to adoption via the Customers chosen Partner. For the HT role, you will need experience in digital marketing. Having worked in enterprise software with mid to large customers is preferred.
JOB RELATIONSHIP TO YOU: I am a Customer Success Manager – Tech Touch at Sitecore, so these positions would be colleagues on my team.
WHY SHOULD YOU JOIN US: Sitecore employees are our foundation. Sitecore is built upon a diverse group of passionate, innovative, and collaborative individuals located across four continents and over 20 countries. The Sitecore values of Foster Collaboration, Push Boundaries, Take Ownership, Cultivate Community, and Customers First are what drive and unite us across the globe. Sitecore is experiencing spectacular growth all over the world. To build on Sitecore's success and growth, we are looking for skilled Customer Success Managers to work as part of our Customer Success Team regionally.
ABOUT OUR COMPANY: Sitecore delivers a digital experience platform that empowers the world's smartest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the only company bringing together content, commerce, and data into one connected platform that delivers more than 500,000 digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L'Oréal and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com.
Please include my name (Tania Hall) in the "referred by" section of the application.
TAGS: #CSM #remote
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