CSM | Atlanta, GA | LifeBell AI
JOB TITLE: Customer Success Manager
LOCATION: Atlanta, GA (but may hire remotely for someone exceptional)
JOB DESCRIPTION:As a Customer Success Manager at LifeBell AI, you'll be responsible for the lifecycle of your assigned hospital clients, from onboarding through strategic management to retention. Internally, you'll work closely with our Director of Customer Success and executive leadership. Externally, you'll work closely with and be the primary point of contact for decision-makers at your client sites, large healthcare institutions. You'll join a tight-knit group that values collaboration, continuous improvement, and accountability. Plus, we like to have fun along the way.
JOB RELATIONSHIP TO YOU: I (Renata) am the Director of Customer Success at LifeBell AI, so this position would be one of my team members. We are a startup, and although the Engineering & Data Science teams have grown considerably, the "business" side, which reports into our COO, is only now ramping up. We're looking for someone who can set the standard for future new hires!
WHY SHOULD YOU JOIN US:
- No drama workplace, allows remote work/flexibility and autonomy.
- Competitive salary with health, dental, and vision insurance.
- Generous vacation, sick day, holiday, and leave policies.
- Equity incentive plan and 401K matching.
- Remote-friendly culture with daily stand-ups, virtual lunches, and a video-first attitude.
- Self-funded, stable technology startup with an approachable leadership team.
ABOUT OUR COMPANY: LifeBell AI creates intelligent software that saves lives by harnessing the latest advances in machine learning, analytics, and sensor technologies across healthcare. We're a fast-growing, fully funded, Atlanta-based technology startup, with both local and remote employees. Join us as a Customer Success Manager in our mission to reduce morbidity and mortality from sepsis, a life-threatening condition that affects over 48 million people globally each year. Partners include top governmental, healthcare, and academic institutions.
TAGS: #CSM #remoteSaaS #healthcare
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