Customer Success Lead | CA or VA | Capital One

Odean Maye
Odean Maye Member Posts: 1 Navigator
edited May 2021 in Job Board Community

JOB TITLE: Senior Manager, B2B Customer Success

LOCATION: San Francisco CA, Richmond VA, Vienna VA 

JOB DESCRIPTION:  Seeking a leader able to build out a SaaS Customer Success function from the ground up.

JOB RELATIONSHIP TO YOU: This leader will report directly to me and join my leadership team. I currently have 2 other Customer-Success-ish teams that report in to me.

WHY SHOULD YOU JOIN US: Because we are a well funded Fortune 500 with the heart of a startup. Because we are in the mature phase of a multi-year digital transformation and realize that many of the software tools that we have built have market disrupting potential. Because, when we pull this off, we will be to Fintech what Amazon is to Cloud.

ABOUT OUR COMPANY: Capital One is a fintech company...not a bank.