Director, Customer Success | Alpharetta, GA | MarketSource
JOB TITLE: Director Customer Success Solutions
LOCATION: Alpharetta, GA (Corporate Office)
JOB DESCRIPTION: . As a member of the Commercial Business Unit, the Director of Customer Success Solutions is responsible for ensuring our customers – including but not limited to employees, clients, and delivery teams – identify opportunities for MarketSource to provide Customer Success as a Service, build the most relevant CS operations model, provide training, inspect CS technology adoption, and oversee the delivery of our CS services.
JOB RELATIONSHIP TO YOU: I am the Sr. Talent Acquisition Manager who will work with the Hiring Manager (Ben Simms-also a member here) to find great talent for this role.
WHY SHOULD YOU JOIN US: MarketSource is a privately held growing organization backed by a very strong parent company (Allegis Group). This position, like many at MarketSource, you have the ability to make a difference in your craft and impact our business significantly. A great environment where people look out for one another so we all can grow and succeed.
ABOUT OUR COMPANY: Companies count on MarketSource to accelerate their speed to market, improve their ability to scale, enhance their sales focus, increase their flexibility, and expand their capabilities. MarketSource solutions enable companies to gain new customers, launch new products, grow market share, optimize sales expense, and maximize mature products. The proven alternative to traditional sales outsourcing, MarketSource's proprietary process, empowered people, and proven performance enable the delivery of innovative B2B and retail sales solutions for many of the world's most respected brands and a diverse mix of forward-thinking small and medium businesses.
TAGS: #MarketSource #CustomerSuccess #leadership
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