Customer Success Manager | Remote | CultureIQ

Cathy Maraist

JOB TITLE: Customer Success Manager 

LOCATION: Remote 

JOB DESCRIPTION:  The Customer Success Manager will act as a partner to our customers and help them to extract the data, insights, and advice they need from the CultureIQ survey platform. You will educate our customers on how to get the most out of our technology platform so that they can assess their culture, work with our Strategist team to serve our customers by providing a high-quality relationship that provides insights to their culture and take responsibility for fine-tuning our technology platform to fit each customer's requirements. You will also work with our Account Management team to uncover additional ways we can drive measurable value for our customers and grow our business. 

JOB RELATIONSHIP TO YOU: I (Cathy) am the Head of Culture Solutions at CultureIQ.  This position would be on the Customer Success team, which is an integral part of our Culture Solutions function.  This role will report directly into our Customer Success Team Lead.

WHY SHOULD YOU JOIN US: You are a fit for our culture if you are passionate about organizational culture, excel at developing meaningful customer relationships, are an outstanding listener and trainer, are strong in process management and in utilizing technology to help with the management of employee/organizational survey programs and data. As we are a fast-moving, rapidly changing organization, you will excel if you are flexible and feel comfortable with ambiguity.

ABOUT OUR COMPANY: CultureIQ partners with companies to support and align their culture to drive growth. Through our software platform, team of strategists, and CultureIQ measurement framework, we help companies connect with their employees and create high-performing cultures. With private equity backing from ParkerGale Capital, we are excited about entering the next phase of our growth story. You can learn more about us here: https://cultureiq.com/

JOB LINK:CultureIQ - Customer Success Manager  

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CultureIQ - Customer Success Manager Why We Need You CultureIQ partners with companies to support and align their culture to drive growth. Through our software platform, team of strategists, and CultureIQ measurement framework, we help companies connect with their employees and create high-performing cultures. With private equity backing from ParkerGale Capital, we are excited about entering the next phase of our growth story. View this on Lever >

 

TAGS: #CSM #remote #culture

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Cathy Maraist
Head of Culture Solutions
[email protected]
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Carl Hoffmann

Hi Cathy - 

This looks like a great opportunity and I see a good fit here!  I see you the location says Remote, but only Chicago and NYC are hashtagged.  OK if I'm in the San Francisco Bay Area?  Would I just submit my resume and cover letter to you or through the job link?

Cathy Maraist

Hi Carl,

Thank you for your interest in the role.  This is a remote position, so we welcome your application.  Please use the job link to submit your application - thank you! 

Best,
Cathy