NEW CSM Role Posted today
JOB TITLE: Client Success Manager / Account Manager
LOCATION: US based Remote or Lincoln, NE
JOB DESCRIPTION:Partner with our clients to deliver predictable outcomes and growth for their business by:
- Providing insights to clients to ensure that they get the most out of the ProtuesEngage platform.
- Drive retention and growth among our clients by understanding their business needs and helping them succeed.
- Serve as the primary contact for the onboarding of new clients, the training of platform end users, as well as post-go-live relationship management.
- Collaborate with the team to set up or configure our software platform as per customers' requirements.
- Contribute to the training materials library.
- Travel less than 10% of the time.
JOB RELATIONSHIP TO YOU: This role reports to the Director of Customer Success at ProteusEngage, so this position would be part of the CS team.
WHY SHOULD YOU JOIN US: We are growing! We are a collaborative team and if you are interested in building what the team can be, this is a great role for you. Our company is made for self starters who love to get things done. Is that you?
ABOUT OUR COMPANY: We've been in business for more than 25 years and know how to build tech. Small, agile team that loves to win. https://www.proteus.co/
TAGS: #CSM #remote #job
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