CSM | Remote OK | Paubox

Paul Giovacchini

JOB TITLE: Customer Success Manager 

LOCATION: Remote or San Francisco 

JOB DESCRIPTION: We're looking for a Customer Success Manager to partner with our mid-market and high-value customers to demonstrate and deliver full value from our suite of solutions. As a CSM, you'll work directly with customers to develop strong relationships, understand their business needs, and develop short-term and long-term strategies to set them up for success with Paubox. We take pride in taking care of our customers.

JOB RELATIONSHIP TO YOU: I (Paul) am an Enterprise CSM, so I'll work side-by-side with this position. Our CS org has 3 pillars, Support, Implementation, and Account Management/Success. This role will focus on the AM/CS pillar which has a set list of customers which it will own. 

WHY SHOULD YOU JOIN US: We are solving a real-world problem in healthcare by making it easier for healthcare providers to communicate with their patients. If you ever had to use a portal to log in and communicate with your care provider....yeah, we're solving that headache. Ranked #320 on the Inc. 5000 list of fastest-growing privately-owned companies. See what our customers are saying about us on G2. We just secured our Series A and are scaling the company to meet the market need.

If you want to be on the frontlines of cybersecurity, this is the role for you.

ABOUT OUR COMPANY: Paubox has been around since 2014 and is one of Hawaii's most promising tech companies. Our mission is to provide market leadership in the HIPAA-compliant email space. We achieve this by establishing trust, listening to our customers, and being at the forefront of security, innovation, and compliance.

JOB LINK: https://jobs.lever.co/paubox/eff7d6f6-6a55-449f-aaab-d254776eb0e2

TAGS: #CSM #remote #startup #healthcare #cybersecurty

Carl Hoffmann

Hi Paul.  This looks interesting.  OK if I send you a DM on LI?