CSM (Scale and Enterprise) | West Coast | SimpleLegal
JOB TITLE: Customer Success Manager (Scale and Enterprise)
LOCATION: West Coast
JOB DESCRIPTION: Our Scale CSM will work our low touch segment, help build out plays and journeys to ensure all customers feel like they are getting attention and are important to us. Our Enterprise CSM will own about 30-40 West Coast accounts. This person needs to be comfortable working with different stakeholders across the organization, discussing integrations and how systems work holistically, and work internally with Professional Services, Product, Support, Etc.
JOB RELATIONSHIP TO YOU: I'm the hiring manage for this role!
WHY SHOULD YOU JOIN US: SimpleLegal has the perks of a startup - lean and fast moving, but the stability of a larger company. We're a small team, and are looking to expand.
ABOUT OUR COMPANY: SimpleLegal is modernizing legal e-billing. We were acquired 2 years ago by Onit a major playing in the Legal Technology space. Onit is owned by K1 investments. We function as a startup with the backing of a PE firm.
JOB LINK:Scale - https://simplelegal.applytojob.com/apply/YXb8oHmQzG/Customer-Success-Manager-Scale
Enterprise - . https://simplelegal.applytojob.com/apply/a5SZyGl4oJ/Customer-Success-Manager-Enterprise
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