Customer Success Manager Role | Austin, TX preferred; Open to US Remote | TrustRadius

Jennifer Griffin
Jennifer Griffin Member Posts: 5 Seeker
Second Anniversary
edited May 2021 in Job Board Community

JOB TITLE: Customer Success Manager

LOCATION: Austin, TX (preferred); open to talking to remote candidates (US based)

JOB DESCRIPTION: Our CSMs are true customer partners.  They work hand in hand with them to build out a review strategy program and then work with them to take full advantage of the content and data this provides.  We work with some of the largest, well known names and also support many of the newer start up companies out there.  

JOB RELATIONSHIP TO YOU: I (Jennifer Griffin) am VP of Customer Success at TrustRadius.  This role will report into my Director of CS.  

WHY SHOULD YOU JOIN US: TrustRadius is growing like crazy and we need new players who are ready to take us to the next level.  Our CS program is continually evolving, so looking for people who can help shape the future of the role.

ABOUT OUR COMPANY: TrustRadius is a Reviews platform that connects B2B buyers with vendors. Our goal is to help buyers make the best purchase and to help our vendors secure new customers.

JOB LINK: Customer Success Manager