Head of Membership Success | Remote | Kindred
JOB TITLE: Head of Membership Success
JOB DESCRIPTION: Head of Membership Success will be responsible for the vision and execution of a best-in-class retention strategy and optimal customer journey for an executive membership organization. We need a membership success expert - or a customer success leader with a strong background in community building and engagement (we are not a SaaS org!).
JOB RELATIONSHIP TO YOU: I'm the Senior Director of Member Success at Kindred, but new to the CS world, running all success functions myself, and in need of someone to lead the charge! You'll be reporting to the Chief Growth Officer, and working closely with me, Chief Experience Officer, and Chief Impact Officer.
WHY SHOULD YOU JOIN US: Join a quickly-growing team with a lot of press and traction that's (actually) changing the world. Our every day is focused on driving societal impact from corporate leaders. Plus all the excellent benefits: unlimited vacay, full benefits, competitive salary, amazing team!
ABOUT OUR COMPANY: Kindred launched in October 2020 and has gained over 200 member organizations in just under six months. We are a membership organization for mission-oriented, purpose-driven, and stakeholder-focused executives.
JOB LINK: Head of Member Success
|Kindred Hub - kHub on Notion||remove preview|
TAGS: #CSMCS #remote #leadership #Hiring
- All Categories
- 149 CS Conversations
- 957 CS Operations Conversations
- CS Org Conversations
- 182 CS Technology
- 616 Customer Journey
- 266 Digital CS (Engagement Programs)
- 31 Industry Insights
- 202 Metrics & Analytics
- 148 Value Realization
- 189 Strategy & Planning
- 13 Future Customer Success Professionals
- 121 GGR Cafe
- 7 Supporters of Gain Grow Retain
- 1 Gain Supporters
- 2 Higher Logic Vanilla
- 1 Totango
- 2 Grow Supporters
- 2 Catalyst
- 1 ChurnZero
- 4 Retain Supporters
- 1 Northpass
- Interested in Supporting Gain Grow Retain?
- Contact Us
- 17 Welcome to the Community
- 157 Job Board
- 173 Customer Success Leadership Community
- 176 Job Board Community