Training & Content Development Manager | Washington DC | Quorum

Sarah Dunn
Sarah Dunn Member Posts: 1 Navigator
edited April 2022 in Job Board

JOB TITLE: Training and Content Development Manager

LOCATION: Washington DC

JOB DESCRIPTION: Over the next twelve months, the Training & Content Development Manager needs to develop, curate and deploy a modularized-training program to educate Quorum clients on what our product offers and how to successfully use it. The Training & Content Development Manager will be responsible for administering and maintaining self-guided training programs on Quorum's platform and play a big role in transforming and improving Quorum's infrastructure for product education more broadly.

JOB RELATIONSHIP TO YOU: I (Sarah) am the Director of Support at Quorum, so this position would be one of my team members. We fit into the broader Customer Success team at Quorum. This position will be the project manager for an initiative that I am very excited about and invested in. 


  • We're responsible for ensuring that clients have an amazing experience with Quorum
  • We provide team and individual product demonstrations and trainings that promote best practices in the government affairs space
  • We are dedicated to every user's success and address challenges quickly and creatively
  • We act as staunch advocates for our clients, including identifying and responding to diverse client use cases
  • We take pride in developing personal relationships with our users and our team
  • We regularly support one another to ensure the success of our team and our clients
  • We're very close as a company-we work together, hang out together, and we value each others' ideas and input

ABOUT OUR COMPANY: Consistently named one of the top D.C. start-ups to watch since 2016, Quorum builds software that helps public affairs professionals work smarter and move faster. Our philosophy is people-first, whether we're supporting team members in their careers or prioritizing our clients with a best-in-class customer success program. Quorum's clients use our tools to bring a modern approach to advocacy work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and more than a dozen countries.

JOB LINK: Training & Content Development Manager 

TAGS: #DC #CustomerEducation #support