CSM | Metro Boston/Toronto/Chicago/El Segundo, CA | Intrado Digital Media
JOB TITLE: Client Success Manager
LOCATION: Metro Boston, Toronto, Chicago or El Segundo, CA. You will be asked to report to the office for meetings only which will be approximately once per month.
JOB DESCRIPTION: The primary strategic partner to clients and plays an integral role in the customer journey. Through regular dialog, the Client Success Manager will build relationships that will allow for a deep understanding of the client's business goals, effectively drive usage and adoption, renewal of products and identify opportunities for expansion.
JOB RELATIONSHIP TO YOU: This position would report into a Vice President of Investor Relations Customer Success.
WHY SHOULD YOU JOIN US: We recently acquired Hubb which has us headed towards being the most comprehensive Event company globally. Our innovation in the Public Relations and Investor Relations Space has allowed us to create the first ever Public Relations workflow solution. We also encourage our individual contributors to speak freely and bring new ideas to our company.
ABOUT OUR COMPANY: Intrado Digital Media advances the way companies communicate with their employees, customers, investors and the public. We are proud to power mission critical communications such as marketing webinars, virtual events, product launches, employee town halls and investor days. We provide an entire suite of services such as webcasting, Investor relations, online events, press release distribution, audio, video & web conferencing, media monitoring, OTT and corporate websites. This role will serve as a key member of our team and is an amazing opportunity to help shape the Customer Success team.
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