Customer Success Manager | Washington , DC | Quorum

Amanda Turner
Amanda Turner Member Posts: 4 Navigator
Second Anniversary
edited September 2021 in Job Board Community

JOB TITLE: Customer Success Manager 

LOCATION: Need to be willing and able to relocate to the Washington DC area in 2022

JOB DESCRIPTION: As a Customer Success Manager, you will be responsible for driving product adoption and building Trusted Advisor relationships with your customers. You will be expected to manage a portfolio of 10–15 high value accounts and meet or exceed revenue retention and expansion targets for your account portfolio.

JOB RELATIONSHIP TO YOU: I (Amanda) am the Director of Account Management at Quorum. You would report to one of the three wonderful managers on my team who report to me!

WHY SHOULD YOU JOIN US: Our philosophy is people-first, whether we're supporting team members in their careers or prioritizing our clients with a best-in-class Customer Success program. Quorum's clients use our tools to bring a modern approach to advocacy work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and more than a dozen countries. (AND every summer we rent a bus for a monuments tour-see photo attached!)

ABOUT OUR COMPANY: Consistently named one of the top D.C. start-ups to watch since 2016, Quorum builds software that helps public affairs professionals work smarter and move faster. You can learn more about us here: