CSM for NYC Software Company - hybrid role

Stacy Brown
Stacy Brown Member Posts: 5
edited April 2022 in Job Board

JOB TITLE: Customer Success Manager 


JOB DESCRIPTION: The CSM II role is a mid-level Customer Success position within our organization. You will manage a book of business of approximately $2.5-$3M annual revenue. Our primary product offerings are:
  • NYC compliance monitoring
  • NYC Annual Safety mailings
  • InCheck, our national inspection and building property operations software
The candidate will report to the Vice President of Customer Success. The role will primarily manage mid-level corporate accounts.

I am the VP of Customer Success at SiteCompli; this role is an opening on my team, which encompasses Support, Implementation and Customer Success. We have a fun, tight-knit group; this is an important role with room for growth within our organization. 

WHY SHOULD YOU JOIN US: This is a unique opportunity to join an award-winning, innovative software company in the real estate property management industry. We're looking for a passionate and dedicated Customer Success Manager who can serve as primary contact and trusted partner for clients, managing elements of the post-sales process while developing strong working relationships with internal and client stakeholders across all organizational levels.

ABOUT OUR COMPANY: SiteCompli's story began in 2008, when two  entrepreneurs set out to build a product that helped overworked property managers in New York City. Since then, we've expanded beyond the five boroughs, creating solutions that help management teams run better properties across the country. When people use SiteCompli's products and services, the environments around them change for the better: properties are safer, more enjoyable to be in, and more fulfilling to run. We believe in leading change – in driving innovation for the 1000+ companies who work with us, and the 1.8 billion square feet of real estate they manage.
You can learn more about us here: Careers - SiteCompli

SiteCompli remove preview
Careers - SiteCompli
A Look Inside Our Culture I think the best part is the people... it's great to be in the trenches with people who you love working with and can learn from... and the snacks aren't bad either.
View this on SiteCompli >


JOB LINK: https://sitecompli.com/company/careers/#positions

TAGS: #CSM #remoteNYCHiring #customersuccessmanager #csjobs