Who wants to Brainstorm: Price Increases at Renewal
BenB
Member Posts: 76 Expert





Hi everyone - curious who would be interested in discussing the process of raising (or maybe not) prices during renewal. Specifically raising the price of current subscription, not just expanding the service.
The nature of the topic, and value of sharing real world examples of what worked/didnt work may be better over zoom.
If interested, please just comment below and I'll schedule zoom meeting.
Potential Discussion Topics:
When and How to raise pricing for existing customers
Options for customers to avoid increases
When to NOT raise prices for existing customers
Who delivers the messaging (corporate email early in the year, CSM 120 prior to renewal etc...)
Whats the messaging
Tagged:
0
Categories
- All Categories
- 132 GGR Cafe
- 172 CS Conversations
- 960 CS Operations Conversations
- CS Org Conversations
- 205 CS Technology
- 648 Customer Journey
- 274 Digital CS (Engagement Programs)
- 32 Industry Insights
- 90 Metrics & Analytics
- 17 Value Realization
- 191 Strategy & Planning
- 15 Future Customer Success Professionals
- 7 Supporters of Gain Grow Retain
- 1 Gain Supporters
- 2 Higher Logic Vanilla
- 1 Totango
- 2 Grow Supporters
- 2 Catalyst
- 1 ChurnZero
- 4 Retain Supporters
- 1 Northpass
- Interested in Supporting Gain Grow Retain?
- Contact Us
- 17 Welcome to the Community
- 157 Job Board
- 173 Customer Success Leadership Community