Enterprise CSM | Remote | Logikcull

Mark Stagi
Mark Stagi Member Posts: 3 Navigator
edited April 2022 in Job Board

JOB TITLE: Enterprise Customer Success Manager 

LOCATION:  Remote 

JOB DESCRIPTION: Key areas of focus for this role:

  • Drive business value to a variety of stakeholders from leadership to individual contributors. 
  • Navigate complex organizational structures to establish relationships and influence stakeholders
  • Ensure adoption of Logikcull's product line by monitoring trends and executing on playbooks
  • Identify expansion and upsell opportunities and engaging with sales to close
  • Drive renewal process 
  • Develop a deep understanding of Logikcull's technology and eDiscovery to help create best practices.

JOB RELATIONSHIP TO YOU: I'm the VP of Customer Success at Logikcull and this position would be one of my team members. CS is growing quickly with a team currently of 7 CSM's and many new opportunities coming in 2022. 

WHY SHOULD YOU JOIN US: Legal tech topped 1 Billion in VC funding this year and with the continued focus on Digital Transformation will continue to grow into 2022. We are poised for a tremendous amount of growth in 2022. The company is focused on the customer with one of our key values "Put the customer first" - it's something we live and breathe not just a value on a poster! If you are looking to have a lot of impact and work with some great Fortune 1000 customers this is the role for you. 

ABOUT OUR COMPANY: Join for the amazingly talented and kind people. Stay for the massive customer and market impact. Read what our employees & customers have to say, and be sure to watch this quick explainer video. We're 100% remote/distributed, and staying that way! Our benefits are best in class. And our perks, including $1k/year for WFW (Work From Wherever), company off-sites (see photos), half-day Fridays, and killer SWAG make working @ Logikcull even better. You can learn more about us here: Legal Technology Careers | Logikcull


JOB LINK: Logikcull - Enterprise Customer Success Manager

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Logikcull - Enterprise Customer Success Manager
What we need: Passionate about customers? Love managing relationships, ensuring adoption, and driving value? We are looking for people who can ensure success with our fast-growing list of Fortune 500 customers. You will own a strategic portfolio of accounts and help to shape the customer experience as we continue to scale.
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TAGS: #CSM #remote 



  • AJ Mackey
    AJ Mackey Member Posts: 9 Seeker
    edited November 2021
    Hi Mark,
    It would be great to learn more about Logikcull and your CS team! If you are okay with it, I will reach out via Linkedin.

  • AJ Mackey
    AJ Mackey Member Posts: 9 Seeker
    edited November 2021
    Hi Mark,
    I have reached out to you on LinkedIn to chat more about Logikcull and the CSM role!