Customer Success Operations Specialist | Remote | Red Canary

Dave Epperly

JOB TITLE: Customer Success Operations Specialist

LOCATION: Remote (US)

JOB DESCRIPTION:

We are looking for a precise,  structured, and  collaborative colleague  to join our Revenue Operations team as a Customer Success Operations Specialist.

In this role you will build Customer Success workflows, processes, and reporting to support the Customer Success team as they work to expand, retain and support our customer base. You will focus on the organization and administration of our Customer Success Management Software: ChurnZero.

Red Canary is growing rapidly and you will be instrumental in ensuring that we maintain the highest quality standards while we scale.  If you excel at building segments, plays, and journeys that allow Customer Success Managers to scale to meet the demands of growth, we want to hear from you.

JOB RELATIONSHIP TO YOU: I'm the hiring official

WHY SHOULD YOU JOIN US: We're a rapidly growing, highly respected, information security company with a maturing CS team set to be best in class. Joining our RevOps team now will give you views into and the ability to collaborate with all aspects of a scaling SaaS InfoSec company while guiding a CS team to greater maturity. 

ABOUT OUR COMPANY:

Who We Are

Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber attack. Our combination of market-defining technology, processes, and expertise are preventing breaches every day. We are completely changing the way security is delivered and setting the new standard for security. If our mission resonates with you, let's talk!  

What We Believe In

- Do what's right for the customer

- Be kind and authentic

- Deliver great quality

- Be relentless

JOB LINK: https://jobs.lever.co/redcanary/e12a27d1-6944-450b-b4b0-e4896beefcd8

TAGS: #CSOps #remote #csoperations #churnzero #gainsight

Dave Epperly

This position has been filled!