Customer Success Specialist | Washington , DC | Quorum

Ari Kanner

JOB TITLE: Customer Success Specialist 

LOCATION: Need to be willing and able to relocate to the Washington DC area in 2022

JOB DESCRIPTION: As a Customer Success Specialist, you will be responsible for converting Quorum users into loyal brand advocates by ensuring that customers find value in the Quorum platform. You will be responsible for converting Quorum users into loyal brand advocates by ensuring that customers find value in the Quorum platform. You will be expected to manage a portfolio of 50–75 clients and meet or exceed revenue retention and expansion targets for your account portfolio.

JOB RELATIONSHIP TO YOU: I (Ari) am a Manager on the Customer Success Team. You would report to me or one of my wonderful colleagues on my team.

WHY SHOULD YOU JOIN US: Our philosophy is people-first, whether we're supporting team members in their careers or prioritizing our clients with a best-in-class Customer Success program. Quorum's clients use our tools to bring a modern approach to advocacy work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and more than a dozen countries. (AND every summer we rent a bus for a monuments tour-see photo attached!)

ABOUT OUR COMPANY: Consistently named one of the top D.C. start-ups to watch since 2016, Quorum builds software that helps public affairs professionals work smarter and move faster. You can learn more about us here: https://www.quorum.us/careers

JOB LINK: https://boards.greenhouse.io/quorum/jobs/1589116?gh_jid=1589116

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Ari Kanner
Quorum
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