Project Manager - Customer Success Operations (talech) - Telecommute
JOB TITLE: Project Manager- Customer Success Operations
JOB DESCRIPTION: talech seeks to expand its Customer Success Operations function with this role. In this role you'll provide project management and analytical support to see through key process improvement and development projects to create efficiency and effectiveness in the Customer Success organization.
The Customer Success Operations team assists the rest of the Customer Success teams (Professional Services, Technical Support, Customer Success Management and Knowledge Management) to enhance their ability to be effective. We do that by assisting them in deploying new tools, updating methodologies, developing new processes and launching other practice development projects. talech seeks to expand its Customer Success Operations function with this role. In this role you'll provide project and analytical support to see through key process improvement and development projects to create efficiency and effectiveness in the Customer Success organization.
JOB RELATIONSHIP TO YOU: I'm Faith, a member of the Professional Services Team at talech, assisting with recruiting efforts.
WHY SHOULD YOU JOIN US: talech is looking for world-class individuals who are passionate about helping small businesses. You'll be a valued member of a dynamic, growing team that is leading a mission to help merchants run their businesses better. The talech headquarters are based in Palo Alto CA, but employment opportunities are also available in U.S. offices in Tempe, AZ and Atlanta, GA. Under the ownership of U.S. Bank, talech aims to accelerate growth rapidly.
ABOUT OUR COMPANY: Our 74,000 employees work across departments to help our millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world turn their dreams into reality. Our employees are empowered to create change and drive our future, and we pride ourselves on diligently and ethically upholding U.S. Bank's best-in-class financial record and legacy of more than 150 years in banking. Most importantly, we put people first, cultivating and treasuring meaningful relationships with the customers we serve, the colleagues we support and the communities where we live and work. You can learn more about us here: https://www.talech.com/about#about_4
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