Manager, Support Specialist | New York City or Remote US | Torii

Ross Reitman
Ross Reitman Member Posts: 20 Thought Leader
Second Anniversary 10 Comments Name Dropper
edited April 2022 in Job Board

JOB TITLE: Manager, Support Specialist

LOCATION: New York City or Remote US 

JOB DESCRIPTION:This role will serve as a key member of the team, helping to set the strategy and plan for the future of Customer Support at Torii. Your team will be working directly with our customers, and you'll help develop an outstanding program in one of its most exciting phases. This is an amazing opportunity to help shape the Customer Success department.

JOB RELATIONSHIP TO YOU: I (Ross) am the Director of Customer Success at Torii, so this position would be one of my team membersIt is an exciting time to be working at Torii as we are growing several teams within Customer Success. You will be one of the first hires within the support team.

WHY SHOULD YOU JOIN US: Torii and our Customer Success team are growing rapidly. Being one of the early hires means you will be a foundational member who will help transform the department and how our customers utilize our platform.

ABOUT OUR COMPANY: Torii is a rapidly-growing startup in one of the hottest emerging categories: SaaS Management. We help customers like Instacart,, Palo Alto Networks, Delivery Hero and Payoneer discover and act on every single cloud application in their portfolio. Torii is backed by leading venture capital firms including Wing Venture Capital, Global Founders Capital, Uncork Capital, Entree Capital and LocalGlobe. You can learn more about us here:


TAGS: #CSM #customersupport #saas #b2b