Customer Success Trainer | New York City or Remote US | Torii

Ross Reitman
Ross Reitman Member Posts: 20 Thought Leader
Second Anniversary 10 Comments Name Dropper
edited October 2021 in Job Board Community

JOB TITLE: Customer Success Trainer

LOCATION: New York City or Remote US 

JOB DESCRIPTION: We are looking for a Customer Success Trainer, that will report to the Director of Customer Success, who will be responsible for the development and implementation of training plans needed to ensure the continued success of our customers. In this role, you will be responsible for creating and maintaining a curriculum that enables customers to understand how to utilize Torii to meet their business needs.

JOB RELATIONSHIP TO YOU: I (Ross) am the Director of Customer Success at Torii, so this position would be one of my team membersIt is an exciting time to be working at Torii as we are growing several teams within Customer Success. You will be one of the first hires within the support team.

WHY SHOULD YOU JOIN US: Torii and our Customer Success team are growing rapidly. Being one of the early hires means you will be a foundational member who will help transform the department and how our customers utilize our platform.

ABOUT OUR COMPANY: Torii is a rapidly-growing startup in one of the hottest emerging categories: SaaS Management. We help customers like Instacart,, Palo Alto Networks, Delivery Hero and Payoneer discover and act on every single cloud application in their portfolio. Torii is backed by leading venture capital firms including Wing Venture Capital, Global Founders Capital, Uncork Capital, Entree Capital and LocalGlobe. You can learn more about us here:


TAGS: #customersuccess #training #saas #b2b