Senior CSM | Remote or Hybrid (East Coast) | Quorum

Jeanne Schroeder
Jeanne Schroeder Member Posts: 3 Navigator
edited April 2022 in Job Board

JOB TITLE: Senior Customer Success Manager or Customer Success Manager

LOCATION: Remote or hybrid 

JOB DESCRIPTION: As a Customer Success Manager, you will be responsible for driving product adoption and building Trusted Advisor relationships with your customers. You will be expected to manage a portfolio of 10-20 high value accounts or 40-60 mid-market accounts and meet or exceed revenue retention and expansion targets for your account portfolio.

JOB RELATIONSHIP TO YOU: I am part of the Quorum recruiting department working to help build a strong and diverse team!


As a culture and a community, we invest in people. We focus on building meaningful relationships with people who inspire us: our clients, our potential clients, and our team. We care for one another beyond the walls of the office because we recognize how important it is to be able to bring one's whole self to work. And, we encourage courageous conversations that build a deliberately development environment where team members can learn, grow, and flourish.

At Quorum, inclusion and diversity mean trust and progress. Trust because people who trust each other grow with one other and progress because the work is never done. Our executive team along with our Inclusion and Diversity Council, Parents at Quorum, People of Color at Quorum, Queer @ Quorum, and Quorum for Mental Health groups work alongside team members each and every day to build a company that we are proud of.


Quorum is public affairs software that helps you work smarter and move faster. Thousands of public affairs professionals use Quorum for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and several additional countries. Founded in 2014, Quorum is headquartered in Washington, D.C. with an international office in Brussels.

Quorum works with Fortune 500 companies, trade associations, advocacy groups, embassies, nonprofits, and government agencies including Coca-Cola, Walmart, General Motors, U.S. Travel Association, Human Rights Campaign, the United Nations Foundation, and the Air Force. Learn why Quorum is best in class at Quorum | Best-In-Class Public Affairs Software.


TAGS: #CSM #remote #saas #b2b #senior #public affairs