CSM | Remote | doola

Arjun Mahadevan

LOCATION: Remote

JOB DESCRIPTION: doola is seeking a compassionate, driven, and hungry individual to level up our user experience. We don't take a phenomenal customer experience for granted: it's core to the success of our company, brand, and product development. In this role, you'll partner with our Head of Client Success & Corporate Social Responsibility to support entrepreneurs all over the world and build our company right here at home. This is an incredible opportunity to make a meaningful impact and help launch our customers, our company, and your career. For the right candidate, the sky is the limit.

JOB RELATIONSHIP TO YOU: I (Arjun) am the CEO at doola, so this position would be one of my team members, reporting to our Head of Client Success. We fit within the Business organization at doola, which reports to me. It is an exciting time to be working at doola!

WHY SHOULD YOU JOIN US: We're on a mission to help anyone launch their dream company. We're backed by some of the world's best investors who believe in us too. From Tech Crunch (read more here: Tech Crunch) - Nexus Venture Partners led doola's financing, which brings the company's total raised to $3.6 million. The startup participated in Y Combinator's summer 2020 batch and also counts as backers Hustle Fund, XX, Psion Capital and Translink Investment, as well as a high-profile group of angels, including Jacqueline Reses, former head of Square Capital; Dharmesh Shah, founder and CTO at HubSpot; Ankur Nagpal, founder at Teachable and of Vibe Capital; Rohini Pandhi, product manager at Square and partner at Transparent Collective; Arjun Sethi, co-founder and investor at Tribe Capital; and Prasanna Sankar, co-founder of Rippling.

ABOUT OUR COMPANY: Our mission is to unlock the power and potential of human entrepreneurship and democratize access to wealth creation by empowering anyone in the world to turn their dream idea into their dream US business. Online business owners want to focus on growing their business, not annoying administrative work. What if you could click a button and have everything taken care of for you? Enter doola.com. We handle everything online entrepreneurs need to get a business off the ground: formation, U.S. banking and payments setup, ongoing compliance, IRS tax filings, and more. You can learn more about us here: https://doola.notion.site/Careers-at-doola-e3b40f4b039c4bb7b55ba1a9a4cdeed9

JOB LINK: https://doola.notion.site/Customer-Success-Associate-New-York-NY-dc074a736dcc4148a480a35ee14b1039

TAGS: #CSM #NYC #YCombinator #Startup #Fintech