Executive Relationship Manager | Remote | UKG (Ultimate Kronos Group)

Sarah Solana
Sarah Solana Member Posts: 2 Navigator
edited February 2022 in Job Board Community
JOB TITLE: Lead Executive Relationship Manager

LOCATION: Remote (MT & PT Preferred) 

JOB DESCRIPTION: UKG (Ultimate Kronos Group) is seeking an experienced, executive-customer-focused individual to join our team as Executive Relationship Manager (ERM). The primary driver for this role is forging executive relationships within a defined customer base to ensure satisfaction, retention, and growth. The Executive Relationship Management Team delivers a differentiated experience by serving as a trusted advisor to our customers by maximizing the value of our software, services and UKG network. You would be entrusted to lead a book of  20-25 enterprise customers. 
• Formally forge and engage effective relationships across the customer's executive suite, including but not limited to the CHRO, CFO, CTO/CIO, COO, serving as the thought partner around workforce technology trends and the ongoing evolution of UKG's product strategy.
• Lead and co-create strategies that deliver a value-added customer experience; executing on UKG's end-to-end "Partners for Life" journey to establish long-term influence, differentiate our partnership, and clearly result in revenue growth and retention.
• Strategize and plan tactics to leverage in-depth industry expertise and business acumen to drive successful customer outcomes, differentiating UKG's position as an elite WFM and HCM partner. Tactics include but are not limited to, leading business review meetings which persuasively detail the alignment of WFM and HCM trends, UKG's product strategy and the customer's business objectives to accelerate executive
buy-in, execution, and adoption.

JOB RELATIONSHIP TO YOU:  I am the leader of our Retail, Hospitality and Services team! You would be joining my team of 10 fantastic ERMs.

WHY SHOULD YOU JOIN US:  We are disrupting the Workforce and Human Capital Management industry by innovating our products and services to allow for our customers to make strategic and pointed decisions with their data. Our core values United-Kind-Growing are the cornerstone of our culture. UKG has received several awards and accolades that attest to our commitment to our people driven culture. Our benefits and compensations are also among the best in the industry- check us out on Glassdoor
 If you're interested in working for a company that truly invests in their people - to create a culture of belonging and innovation - we want you on our team.

ABOUT OUR COMPANY: At UKG, our purpose is people. Formed by two leaders in HR solutions, UKG combines the strength and innovation of Ultimate Software and Kronos. Our love for all things HR and workforce management is matched only by our people-centered culture. Together, we're committed to inspiring workforces and businesses around the world, helping to pave the way forward for our people, customers, and industry. You can learn more about us HERE.

JOB LINK: Lead Executive Relationship Manager