Customer Success Specialist | NYC or SF Area | Kustomer
Chad Horenfeldt
Member Posts: 61 Expert 
JOB TITLE: Customer Success Specialist
LOCATION: NYC but will consider the San Francisco Area
JOB DESCRIPTION: Our Customer Success team is on a mission to be industry leaders in providing an overall experience that delights our clients. As a Customer Success Specialist, you will focus on ensuring on-time renewals and developing expansion opportunities within our existing account base.
MUST HAVE: 2+ years of experience in a customer success, renewals, and / or account management for a software company.
JOB RELATIONSHIP TO YOU: I am the hiring manager for the position.
WHY SHOULD YOU JOIN US: What you can count on is a team that will guide and support you and challenges you as you have never been challenged before. You will learn from some of the top people in customer success that I've worked with. I will personally support you in your career objectives and help you grow within your role and beyond it.
ABOUT OUR COMPANY: Kustomer is THE omnichannel SaaS platform reimagining customer service through standout experiences with the most modern technology CRM has to offer. We exist not to resolve tickets but to help customers have phenomenal experiences. Kustomer built its platform with intelligent automation, and a unified support experience that enables companies to deliver effortless, consistent and personalized service to each and every customer.
JOB LINK: Customer Success Specialist (NYC)
LOCATION: NYC but will consider the San Francisco Area
JOB DESCRIPTION: Our Customer Success team is on a mission to be industry leaders in providing an overall experience that delights our clients. As a Customer Success Specialist, you will focus on ensuring on-time renewals and developing expansion opportunities within our existing account base.
MUST HAVE: 2+ years of experience in a customer success, renewals, and / or account management for a software company.
JOB RELATIONSHIP TO YOU: I am the hiring manager for the position.
WHY SHOULD YOU JOIN US: What you can count on is a team that will guide and support you and challenges you as you have never been challenged before. You will learn from some of the top people in customer success that I've worked with. I will personally support you in your career objectives and help you grow within your role and beyond it.
ABOUT OUR COMPANY: Kustomer is THE omnichannel SaaS platform reimagining customer service through standout experiences with the most modern technology CRM has to offer. We exist not to resolve tickets but to help customers have phenomenal experiences. Kustomer built its platform with intelligent automation, and a unified support experience that enables companies to deliver effortless, consistent and personalized service to each and every customer.
JOB LINK: Customer Success Specialist (NYC)
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