Experienced CS Leader | Salt Lake City | Alumni

Katrin Robb
Katrin Robb Member Posts: 3 Navigator
edited February 2022 in Job Board Community

JOB TITLE: Senior Director, Customer Success

LOCATION: Salt Lake City

JOB DESCRIPTION: The Senior Director, Customer Success will be responsible for providing leadership to and management of our Directors of Venture and LP Relations (“DCs”).  DCs are the senior customer-facing members of our customer success team who are focused on driving adoption and utilization of Aumni’s platform, helping customers achieve business value, ensuring overall account health, and mitigating risk. You will be responsible for leading the DCs to execute on the strategic vision and department objectives designed to deliver a market-differentiating service experience, maximize customer outcomes, protect and retain portfolio revenue, and accelerate company growth.

JOB RELATIONSHIP TO YOU: I (Katrin) am the SVP Revenue & Customer Success at Aumni and this role would report directly to me.

WHY SHOULD YOU JOIN US: Aumni is a hyper-growth company at the heart of Utah’s thriving tech scene.  We are looking to transform the private capital markets and are looking for a senior CS team leader who is excited by the idea of quickly scaling globally, and thrives in a bold, fast-moving environment. Come join an amazing team and enjoy a great team culture as well as all the benefits of Utah living!

ABOUT OUR COMPANY: Aumni is an investment analytics company based in Salt Lake City, Utah. At Aumni, we are creating an automated platform to extract information directly from venture capital deals and provide the most comprehensive strategic insights related to the economic and legal details in each investment. Our dashboard presents VC firms with an intuitive interface to make important decisions about their portfolio of investments and financial performance

JOB LINK: https://www.aumni.fund/careers?gh_jid=4287997004

TAGS: #CSleader#VPCS#DirectorCS#saltlakecity#utah