Mid-Market/ Enterprise CSMs | Remote - US or Canada | Ethena

Christina Rosivack

JOB TITLE: Mid-Market Customer Success Manager, Enterprise Customer Success Manager

LOCATION: Remote, US or Canada

JOB DESCRIPTION: Check out the descriptions for each role here:

• Mid-Market CSM
• Enterprise CSM

JOB RELATIONSHIP TO YOU: I'm Christina, Director of Customer Success at Ethena, and the Mid-Market CSM reports to me. My stellar leader and our VP of CS Akhila will manage the Enterprise CSM. We're building out our CS practice as we grow our customer base, and we can't wait to add more Ethenians to our crew!

WHY SHOULD YOU JOIN US: We're a rapidly growing team of people who value diversity in all its forms. We love adding new perspectives and appreciate those who ask questions that help us challenge assumptions, explore new directions, and improve what we've already built. We believe it's our responsibility to create an environment in which every person can bring their full, authentic selves to work. We push each other to be our best and do our training proud. We love feedback, practice empathy, and embrace humor. Seriously, we're not shy about puns. If you brought us to a picnic, we'd be compli-ants. If we were shoes in London, we'd be trainers. If we were--you get it. Humor is welcome here. Read more about our values here and follow our team on our Instagram!

ABOUT OUR COMPANY: We're Ethena, a compliance training platform-with informative, cringe-free content delivered through innovative methods-that actually works. Our training isn't just a thing people get through, it's something they actually enjoy (we got the stats to prove it-over 90% positive ratings). We are proud to be a part of the culture at companies like Netflix, Zendesk, and Zoom and are in an exciting phase of growth. We recently raised a Series A led by top-tier firm Felicis, and now we're expanding our product offerings and platform functionality. It's a great time to join our team!

JOB LINK: Mid-Market CSM - https://jobs.lever.co/ethena/0cfc0e58-bda5-44b5-a9c6-08f94138a128?lever-via=MskaWsRY1T
Enterprise CSM - https://jobs.lever.co/ethena/293027f7-31f1-411c-8430-18bdd65b32f7?lever-via=MskaWsRY1T

TAGS: #CSM #remote