Client Success Manager | Washington, DC Area (hybrid) | Untie Nots Inc

Ken Kaufmann

JOB TITLE: Client Success Manager 

LOCATION: Washington, DC Area (Hybrid)

JOB DESCRIPTION: The Client Success Team is the trusted advisor for building relationships, driving product adoption, resolving issues, and empowering the client to achieve their goals using our solution. By being experts of the LOYALTY CHALLENGE platform, Client Success Managers can provide a unique level of support and consultation to our clients. We are an energetic, empathetic, and passionate team that enjoys teamwork and taking on new challenges in this dynamic environment. The ideal candidate is tech-savvy and service-oriented with the professional skills and experience to effectively manage client relationships and work in partnership with the rest of the Untie Nots team. While we are currently working 100% remotely in the U.S., we strongly prefer candidates in the Washington, DC Area who can work from an office on a hybrid work schedule.

JOB RELATIONSHIP TO YOU: I (Ken) am the Managing Director of North America at Untie Nots. This position would functionally report to our Director of Client Success based in Paris, however, they would be dotted line to me and their client-facing work would be supervised by me.

WHY SHOULD YOU JOIN US: If you have always wanted to be on the ground floor of a tech startup, shape a digital product that everyone in the family can enjoy, and collaborate with colleagues in another city (in this case Paris), let's talk! Bonus points for being excited about adapting a company culture from France to the US.

ABOUT OUR COMPANY: Untie Nots, founded in 2015, is a venture-backed technology company based in Paris, France. Our product, LOYALTY CHALLENGE, is disrupting the Fast-Moving Consumer Goods (FMCG) landscape by empowering our retail clients and brands to run highly profitable, gamified, and personalized promotional campaigns, at scale. We are fast-growing and have recently entered the North American market. We have significant growth targets for North America and offer candidates the opportunity to join an international technology startup with a fun, inclusive culture. https://untienots.com/en/

JOB LINK: https://untienots.com/en/join-us

TAGS: #washingtonDCarea #customersuccessmanager #b2bsaas #gamification #personalization #digital #loyalty #promotions #retailtech #culturematters #croissants