-
Gain Grow Retain Community Expectations and Privacy Guidelines
Thank you for being part of our community. To ensure the best possible experience for all members, we have established some basic guidelines for participation. By joining and using this community, you agree that you have read and will follow these rules and guidelines. You also agree to reserve discussions and shared files…
-
Let's Get Some Help!
If you need to get any help with the GGR platform or an event, please reach out to @Heather Wendt either through messaging on the community or directly at heather@gaingrowretain.com.
-
Let's Reset Your Password
Whether you are struggling to remember your login password or just maintaining a secure environment, resetting your password is an easy process. Change Your Password (know current one) I. Navigate to your profile by clicking on the circular icon on the top right a. Select ‘Edit Profile’ in dropdown window b. Click Change…
-
Quick Tips for the GGR Community
Search before you post: Before you create a new post, use the search box to see if your question is already out there — someone may have already answered it. Ask: Ask questions about best practices, technology, integrations, workaround, and anything else you want to learn about Customer Success. Be descriptive: Use a…
-
Let's Talk About Your Image
Having conversation with ‘shadow people’ is a lot less comfortable than conversing with someone you can see. Profile pictures allow you and your peers to feel more connected by giving you a feel for who you are talking to. Navigate to your profile by clicking on the circular icon on the top right Click on ‘Change My…
-
Let's Update Your Profile
Once you’ve logged into your new account, you can update your profile to help others in the community learn a little bit more about you and give the GGR team information that will help us target our communication to you. Navigate to your profile by clicking on the circular icon on the top right A variety of fields are…
-
Let's Build Your Signature
Adding a signature allows you to share your title, your company, and your social links whenever you post on the GGR community. Navigate to your profile by clicking on the circular icon on the top right Select ‘Edit Profile’ in dropdown window Select Signature Settings from right-hand task bar Enter the following…
-
Let's Work on Your Notifications
Notifications allow you to find out what is going on within the community. You have the ability to control what and how you receive them. I. Navigate to your profile by clicking on the circular icon on the top right a. Select ‘Edit Profile’ in dropdown window a. Select Notification Preferences a. You have the option to…
-
Let's Reply
Add a Comment You can engage with any post through leaving answers, feedback, or sharing additional information by adding a comment On the post, scroll to the bottom of the thread to the Leave a Comment box Enter your information (notice that you have all of the same features as when starting a thread) Click Save Draft if…
-
Let's Start a New Conversation
Posting a new thread or replying to an existing thread is the life blood of the Gain Grow Retain community, knowing how is as easy as following these steps. A reminder that self-promotion is not allowed in our discussions. Please read our Community Guidelines for more information Post a New Thread *You must be logged into…
-
Let's Connect
One of the wonderful things about being a part of a community is the ability to connect and network. With the GGR platform, you have a number of ways to do this. Direct Messaging On the GGR website landing page, click the envelope icon in the upper right corner A pop-up with latest message will appear Click on ‘Create New…
-
Let's Follow a Category
Following categories makes staying up to date with any activity easy! I. After you have logged in, select the Category you are interested in a. Click on Categories tag and select the Category of interest b. Click on the Bell icon c. Select from the options in the dropdown box Follow – adds this to Followed Categories tab…
-
Let's Bookmark a Post
There are so many valuable conversations happening in the Gain Grow Retain community, so bookmarking a post you would like to have quick access to is a great way to revisit or take a deeper dive into the topic. I. Once you are logged into the GGR community and run across a discussion you would like to bookmark, click on…
-
Let's Give Some Feedback
Just like in social media, you can share feedback with posts, either on the original thread and/or any responses that you want to highlight I. Scroll to the bottom of the post or comment you would like to give feedback to and select from any of the options Flag – this option allows you to send a message to a Community…
-
Let's Talk About Maintaining a Culture
Reporting Posts This community belongs to everyone, and while our moderators work hard to ensure it is a place for idea sharing, we rely on you to help us. Flagging a post will allow you to alert us to an issue for quick resolution. I. At the bottom of a post that needs to be reviewed, click the Flag option a. Select from…
-
Let's Talk About Moderation
Moderation If a post needs to be edited to avoid issues with either the community guidelines or a potential recommendation to strengthen the responses you get, the Moderation tab on your profile will allow you to review those warnings in one place. NOTE: The content on this Moderation page is only visible to you and the…