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Gain Grow Retain

Welcome to the most impactful customer success community for B2B and B2C SaaS leaders (Powered by Higher Logic Vanilla)

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GGR Podcast

  • January 31 2022 - Podcast.png
    January 31, 2022 In this week's CS Blueprint, Jay, Kristi, and Jeff discuss the Disney move from FastPass to Disney Genie, lessons learned when scaling a company from 0-500, and GitLab as a resource c…
  • January 28 2022 - Podcast.png
    January 28, 2022 Today, Anita Toth joins host Jeff Breunsbach for a conversation about churned customers. This conversation will bring insight into off-boarding plans and how to prepare for an exit in…
  • January 26 2022 - Podcast.png
    January 26, 2022 In this week's CS Blueprint, Jay, Kristi, and Jeff discuss the effectiveness of webinars, how customer success is playing a role in how people invest, and CX predictions in 2022. List…