Let's Reset Your Password

Heather Wendt
Heather Wendt HLAdmin, Member Posts: 280 Gain Grow Retain Staff
5 Likes First Anniversary 5 Insightfuls Photogenic
edited April 2022 in Welcome to the Community

Whether you are struggling to remember your login password or just maintaining a secure environment, resetting your password is an easy process.

Change Your Password (know current one)

I.                    Navigate to your profile by clicking on the circular icon on the top right 

a.      Select ‘Edit Profile’ in dropdown window

b.      Click Change My Password in right-hand task bar

c.      Fill out fields

1) Enter Old (current) Password

2) Add New Password

3) Confirm Password

4) Click Save Password

Reset Your Password (do not remember)

I.  Go to Gain Grow Retain page and click Sign In

a. Click Forgot link next to Password field

b. Fill in your email and click Request a new password

c. An email will be sent to this password

1) Didn’t get the email?

i. Check Spam or Junk folder

ii. Whitelist the email address vanillasites@higherlogic.com

Tagged:

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.