Let's Reset Your Password
Whether you are struggling to remember your login password or just maintaining a secure environment, resetting your password is an easy process.
Change Your Password (know current one)
I. Navigate to your profile by clicking on the circular icon on the top right
a. Select ‘Edit Profile’ in dropdown window
b. Click Change My Password in right-hand task bar
c. Fill out fields
1) Enter Old (current) Password
2) Add New Password
3) Confirm Password
4) Click Save Password
Reset Your Password (do not remember)
I. Go to Gain Grow Retain page and click Sign In
a. Click Forgot link next to Password field
b. Fill in your email and click Request a new password
c. An email will be sent to this password
1) Didn’t get the email?
i. Check Spam or Junk folder
ii. Whitelist the email address vanillasites@higherlogic.com
Leave a Comment
Categories
- All Categories
- 7 GGR Information
- 152 GGR Cafe
- 19 Welcome to the Community
- 6 Badge and Rank Program
- 1 Specialized Groups
- 17 Future Customer Success Professionals
- 16 CS Conversations
- 186 CS Conversations
- 962 CS Operations Conversations
- CS Org Conversations
- 33 Industry Insights
- 196 Strategy & Planning
- 649 Customer Journey
- 8 Technology and Metrics
- 280 Digital CS (Engagement Programs)
- 208 CS Technology
- 93 Metrics & Analytics
- 17 Value Realization