EvaS Member Posts: 18
5 Comments Name Dropper Photogenic
As the new year started, I want to invest in some learnings. I will start by taking advantage of the premium Linkedin account. Does anyone have any recommendations? Any courses a CS professional should take on Linkedin?

If not what do you suggest to focus on to expand knowledge?


  • Michelle Wideman
    Michelle Wideman Member, Success Network Members Posts: 54
    Third Anniversary 10 Comments 5 Insightfuls 5 Likes
    Hi @Evas, hoping other can chime in with LinkedIn recommendations.  I really liked the book, "The Power of Moments."  I think it should be a must read for every Success person, for we should all be thinking how do we create unique, memorable experiences for our customers.  If you haven't taken advantage of the podcasts on GGR those are a great resource.  Another great resources:  'nuffsaid magazine.
  • EvaS
    EvaS Member Posts: 18
    5 Comments Name Dropper Photogenic
    Thanks @Michelle Wideman. I really like GGR podcast. Thanks for the recommendation. 
  • kmulhalljr
    kmulhalljr Member, Success Network Members Posts: 40
    10 Comments 5 Likes Name Dropper 2023 Success Network - Supporter
    Hi @EvaS - a little late to this one but I'd recommend any of the course tracks done by 'Practical CSM'
    PracticalCSM Training Courses - LinkedIn Learning

    and as far as reading - The Effortless Experience: Conquering the New Battleground for Customer Loyalty: Dixon, Matthew, Toman, Nick, DeLisi, Rick